Delete your InCharge Life app account
For members using the InCharge Life app
You can delete your InCharge Life app account, and the data that goes with it, at any time.
In the app
Go to Profile > Delete my account and confirm. This works the same on iPhone and Android.
Without the app
Email support@inchargetechnologies.com from the email address on your account, with the subject “Delete my account”, and tell us the name of your club. We will confirm the request with you before anything is deleted.
What is deleted
- Your app login, sign-in tokens and notification tokens
- All health and fitness data synced from Apple Health or Health Connect
- Your personal details on your club’s member record, which are removed or made anonymous, except the records described below
Deletion is completed within 30 days of your request.
What may be kept
Your club may need to keep some records, such as your membership agreement, invoices and payment history, for as long as tax and accounting laws require (generally up to six years). These records are kept securely and are not used for anything else.
Deleting your app account does not cancel your club membership or any payments you have agreed to. To cancel your membership, contact your club.
Deleting only your health and fitness data
To keep your account but remove your synced activity, disconnect under Profile > Activity Sync, then email us or ask your club to delete your synced activity.
This page repeats the “Deleting your account and data” section of our App Privacy Policy.